MoneyGram, a global leader in cross-border P2P payments and money transfers, has been grappling with a significant service outage since September 20, 2024.
The company confirmed on September 23 that the disruption was caused by a cybersecurity issue affecting certain systems.
MoneyGram recently identified a cybersecurity issue affecting certain of our systems. Upon detection, we immediately launched an investigation and took protective steps to address it, including proactively taking systems offline which impacted network connectivity. We are…
— MoneyGram (@MoneyGram) September 23, 2024
In response to the incident, MoneyGram took immediate protective measures, including taking systems offline to safeguard their network.
This action has led to widespread service disruptions, impacting both in-person and online transactions. Customers have been unable to use MoneyGram services at various partner locations worldwide.
MoneyGram is actively collaborating with law enforcement and external cybersecurity experts to address the issue. The company has not disclosed specific details about the nature of the cybersecurity problem, including whether any sensitive data was compromised.
However, they have assured customers that they are making progress in restoring key transactional systems and are working tirelessly to resolve the situation.
As of now, there is no definitive timeline for when full services will be restored. The prolonged outage has caused significant inconvenience to customers who rely on MoneyGram for their money transfer needs.
MoneyGram’s swift response and ongoing efforts to mitigate the impact of this cybersecurity incident highlight the growing challenges companies face in protecting their digital infrastructure from cyber threats.
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Disclaimer: This article is for informational purposes only and does not constitute financial advice. Always do your research before investing in any cryptocurrency.
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Disclaimer: This article is for informational purposes only and does not constitute financial advice. Always do your research before investing in any cryptocurrency.